Refund and Returns Policy

Returns

Super Java Coffee strives to provide you with impeccable service and delicious coffee. We stand behind our coffee and want you to be satisfied with your purchase. Coffee is perishable, so we’re unable to accept returns on coffee. But don’t worry – we’re here to help! We handle each situation case-by-case with the goal of making you happy. So, if you’re not satisfied, contact us by email – ([email protected]) or phone within 30 days of your purchase and we will work with you on providing a replacement product. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange. Please do not send your purchase back to us.

Sale items

Unfortunately, sale items are non-refundable.​

Exchanges

We only replace items if they are missing, defective or damaged. Contact us as soon as you notice your shipment is missing or damaged and we’ll have a replacement on its way to you in no time.

For damaged shipments, let us know within 7 days. If possible, please send us a photo of the damaged item & box at [email protected] and we will work with you to correct the situation.